FAQ
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Why don’t you call your body butters “lotions”?
Lotions contain water — which means they need emulsifiers and preservatives. My body butters are 100% oil and butter-based, which means:
No water, ever
No preservatives needed
More concentrated (a little goes a long way)
Made with shea, mango butter, sweet almond and jojoba oil — all nourishing and non-comedogenic
These aren’t lotions — they’re richer, more concentrated, and give you deeper hydration without the synthetics.
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What’s in your scrubs?
My scrubs are made with Dead Sea salt, plant-based butters and oils, and real essential oils — no fillers, no fake fragrance, no preservatives. Dead Sea salt is rich in magnesium, calcium, and potassium, which supports circulation, skin texture, and mineral absorption.
Because there’s no water in the formula, you get a shelf-stable, deeply moisturizing scrub — just avoid getting water in the jar.
These scrubs are pure and powerful — Dead Sea salt, plant oils, and essential oils only.
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What makes your soaps different?
My soaps are cold process bars made the traditional way — with real oils and lye, not melt-and-pour bases or detergents. Each bar is:
Scented only with essential oils
Naturally colored with clays
Cured for 6 weeks for a longer-lasting, gentler bar
No synthetic fragrance. No artificial dyes. No shortcuts. Just real soap, the way it should be.
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Are your products safe for sensitive skin?
Yes — all formulas are free from synthetic fragrances, parabens, and harsh preservatives. That said, always patch test before use, especially if you're sensitive to essential oils or new to natural products.
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When will my order ship?
Orders are shipped every Friday. If your order is placed before Wednesday, it will ship that same week — unless it contains a tincture that’s still in process (you’ll be notified if so). Once shipped, you’ll get a tracking number via email.
We currently ship within the U.S. via USPS.
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Why do you use alcohol in tinctures?
Alcohol is the most effective way to extract the full range of beneficial compounds from herbs — including alkaloids, flavonoids, and volatile oils. It also acts as a natural preservative, giving your tincture a shelf life of several years.
Some formulas, like my Elderberry Tincture, also include apple cider vinegar for added support and pH balance. Every ingredient is chosen with purpose — and doses are small, typically under a teaspoon.
Policies
Shipping Policy
Orders are shipped every Friday. If your order is placed before Wednesday, it will ship that same week unless the item is still in process (like tinctures or infusions). You'll receive tracking via email once it's on the way. Please double-check your shipping address — we’re not responsible for packages delayed or lost due to incorrect information.
Returns & Exchanges
Because our products are handcrafted and made with natural, preservative-free ingredients, we do not accept returns or exchanges. If your item arrives damaged or something isn’t right, contact us within 5 days of delivery and we’ll do our best to resolve it.
Seasonal Shipping Note
We do not ship whipped body butters or face creams during summer months due to the risk of melting. Shea butter can become gritty if it melts and re-solidifies. If you’re local and need a warm-weather pickup option, feel free to reach out.